Privacy Policy
Last updated: 13 April 2026
This Privacy Policy describes how Tallow Darling (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from the Site.
1. Personal Information We Collect
We collect information directly from you, through cookies, and from third parties.
- Contact Information: Name, shipping address, billing address, email address, and phone number.
- Order Information: Items purchased, payment information (processed via Shopify/Stripe/PayPal), and order history.
- Device Information: IP address, browser type, and how you interact with our Site (collected via cookies and pixels).
2. How We Use Your Information
We use your personal information to provide you with our products and services, which includes:
- Fulfilling and shipping your orders.
- Processing payments and preventing fraud.
- Communicating with you regarding your order or inquiries.
- Providing marketing communications (if you have opted in).
3. Disclosure of Personal Information Overseas
Our store is powered by Shopify. As a result, your personal information may be transferred, stored, and processed outside of Australia, including in Canada and the United States. By using our Site, you consent to this international transfer of data.
4. Third-Party Services
We share your information with service providers to help us run our business, such as:
- Shopify to power our online store.
- Shipping Carriers (e.g., Australia Post) to deliver your tallow.
- Payment Processors to securely handle your credit card data.
5. Your Rights (Access and Correction)
Under the Australian Privacy Principles, you have the right to access the personal information we hold about you and to ask for corrections if it is inaccurate. To make a request, please contact us at the email address below.
6. Privacy Complaints
If you have a complaint about how we handle your personal information, please contact us first so we can resolve it. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
7. Contact Us
For more information about our privacy practices or if you have questions, please contact us: info@tallowdarling.com.au